1. Cancellation Requests
Customers who need to cancel a confirmed booking should contact Dwarkadhish Travels as soon as possible using the contact details provided on the website.
2. Cancellation Timing
Cancellation charges and refund eligibility may depend on how far in advance the cancellation request is received and on the specific booking arrangements.
The applicable cancellation conditions should be confirmed with our travel team at the time of booking.
3. Booking-Specific Conditions
Certain bookings, tours, vehicles or special arrangements may have specific cancellation conditions. Where applicable, these conditions will be communicated during the booking process.
4. No-Show
If a customer does not arrive at the agreed pickup location or does not communicate a required change or cancellation, the booking may be treated as a no-show and refund eligibility may be affected.
5. Changes to a Booking
Requests to change travel dates, pickup locations, destinations, passenger numbers or vehicle types should be made as early as possible.
Changes are subject to availability and may result in additional charges.
6. Cancellation by Dwarkadhish Travels
In exceptional circumstances, vehicle availability issues, operational problems, weather conditions, road restrictions or other unforeseen events may require a booking to be changed or cancelled.
In such situations, our team will communicate with the customer and discuss the available alternatives.
7. Refund Processing
Where a refund is applicable, the method and processing time may depend on the original payment method and applicable booking conditions.
8. Force Majeure
Circumstances beyond reasonable control, including severe weather, natural disasters, government restrictions, road closures or other major disruptions, may affect cancellation and refund arrangements.
9. Contact Us
Please contact Dwarkadhish Travels as soon as possible if you need to cancel or modify your booking.